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Community Outreach Coordinator 

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Job Title: Community Outreach Coordinator


Reports to: Deputy Chief of Support Services                   Date: March 15, 2023

FLSA Status: Full Time, Non-Exempt                                   Approved By: Fire Chief, Human Resources


 Job Summary:

The following job description is established by the Fire Chief of the Mountain View Fire Protection District to outline the basic duties and responsibilities of the Community Outreach Coordinator. The position is non-exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act. Under the general supervision of the Deputy Chief of Support Services, the Community Outreach Coordinator coordinates, supervises, and performs project management of community education, conducts classes, does administrative support functions, takes part in projects and assignments, and other tasks as assigned from time to time.


Essential Functions: 

·        Responsible for developing, planning, preparing, and conducting fire prevention, health, and safety education, and community risk reduction programs and curriculum.

·        Develops educational, informational, and training program materials.

·        Coordinates with the Communications Specialist to create content, and post information on the district’s social media and communication channels.

·        Trains individuals involved in safety and health education programs and activities as needed, including teachers, firefighters, community outreach assistants, and community volunteers.

·        Establishes and maintains positive relationships with local community groups, civic and religious groups, school organizations, health care and other caregiving organizations, business associations, local government officials and agencies, and individuals and groups of all ages to foster understanding and support for fire and life safety programs.

·        Serves as District liaison to communities, cities, and towns within the district to coordinate and schedule special events.

·        Responsible for posting on the District’s Special Events/Public Education Master Calendar, and for coordinating any public education needs.

·        Coordinates District events (such as open houses, station tours, etc.) in each of the District’s communities.

·        Serves as the main point of contact for public information, direct calls, and requests for service related to fire and life safety programs.

·        Maintains a contact list of city and town officials, HOA presidents, civic group officers, etc., for efficiently disseminating information to their various groups, organizations, or residents.

·        Represents the District on a variety of local, state, and regional committees as assigned, build community coalitions to strengthen programs, attend professional meetings and conferences as directed, maintain professional associations, and discuss matters of mutual interest with other public education professionals.

·        Prepares and reviews program information for Board reports.

·        Creates and develops monthly safety campaigns for dissemination in coordination with the Communications Specialist.

·        Prepares and monitors program budgets. Submits funding requests from the district’s foundation. May apply for grants and manage grant administration to fund community outreach and risk reduction activities.

·        Coordinates with the Communications Specialist to disseminate information related to District related incidents and emergencies, public notices and community events, and information concerning Community Outreach safety education and prevention, on the District’s social media sites.

·        Drives motor vehicles safely and lawfully in non-emergency situations.

·        Demonstrates behavior that sets a positive example for personal accountability, integrity, and professionalism.

·        Works a varying schedule, including evenings and weekends, as necessary to attend District or community events.

·        Performs other duties as assigned.



·        Bachelor’s Degree in a related field from an accredited college or university

·        Two years’ experience in a teaching or training role, and volunteer coordination.

·        Equivalent combinations of education and experience may be considered.

·        Spanish-speaking bilingual skills are highly desirable.


Knowledge of:

·        Policies, procedures, and goals of the district.

·        Principles and methods of educational program development and instruction.

·        Marketing and promotional methods and techniques.

·        General office practices and procedures.

·        Early childhood education and adult education methods and techniques.

·        Math, spelling, grammar, punctuation, and vocabulary.


Skill in:

·        Developing, organizing, and maintaining electronic and paper filing systems.

·        Organizing and managing multiple and competing tasks.

·        Digital media, social media.

·        Safe and lawful operation of a motor vehicle.


Ability to:

·        Speak, read, and write the English language clearly and precisely, and craft public education materials, instructional documents, and business correspondence.

·        Evaluate and monitor educational and information programs.

·        Complete tasks in an appropriate time frame with a minimum amount of supervision.

·        Identify problems or issues, analyze data, and make sound recommendations based on findings.

·        Evaluate information and prioritize tasks.

·        Respond with tact, composure, and courtesy when dealing with difficult situations.

·        Follow the district uniform and appearance standards.

·        Direct, train, and coordinate employees.

·        Listen well and communicate effectively, orally and in writing, with various audiences.

·        Use independent judgment and discretion.

·        Establish and maintain effective working relationships with employees, the District Board, other agencies, vendors, the business community, the media, and the general public.

·        Effectively use social media to deliver a variety of public education, public information, and safety messaging to constituents.

Licensing/Certification Requirements:

Possess and maintain the following:

·        Valid Driver’s License. 

·        CPR Certification.

·        CPR Instructor certification, within 30 days.

·        National Child Passenger Safety certification, within one year.


Preferred Qualifications:

·        State of Colorado certification as Fire and Life Safety Educator, preferred.

·        Valid EMT-B or Paramedic certification through the Colorado Department of Public Health, preferred.

·        State of Colorado Division of Fire Prevention and Control Fire Instructor I certification, preferred.


Distinguishing Characteristics:

·        Ambition to continually improve as a member of the district in performance, teamwork, and experience gained.

·        Strive to progress the quality of the District.

·        Holds oneself and others accountable to the District’s Vision, Mission, and Value Statements.

·        Ability to provide excellent customer service through quality job performance, communication, empathy, and engagement.

·        Take pride in the involvement and advancement of the Department’s culture.


Working Conditions and Physical Requirements:


While performing the duties of this job, the employee is required to sit and stand for prolonged periods. The employee is regularly required to see, hear, talk, stand, demonstrate manual dexterity, twist, and use repetitive motions in the conduct of work. Work involves lifting (30 lbs. or more) and carrying, sitting, standing, walking, pulling, pushing, crawling, bending, kneeling, and climbing to widely varying degrees depending on circumstances. Physical capabilities must be sufficient to actively train, present, and perform as required in various programs presented by this position. Must be able to work under pressure/stress in emergency and non-emergency situations. The employee must be able to physically travel between District locations and other destinations.

Community Outreach Coordinator.pdf


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